How to Use Uber in Japan

Request licensed local taxis with Uber, or use a taxi stand and airport pickup when the app is not available.

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Official information checked: 2026-07

How to use Uber in Japan

With Uber, you can request licensed local taxis in the app or online. Availability varies by area and time, so use a station, airport, or hotel taxi stand when Uber is unavailable.

Choose what fits your trip

1Request an Uber TaxiEnter pickup and destination to request a licensed local taxi through Uber. You can check the fare estimate and vehicle details on screen.

Best for

Travellers who want to enter the destination on screen, reduce conversation, and see vehicle details before pickup.

How it works

1With mobile data working, open the Uber app or official site and enter pickup and destination.
2Check the Taxi option, fare estimate, arrival time, and payment method shown.
3Confirm the pickup pin; if needed, move to a clear place such as a hotel entrance or station exit.
4Match the vehicle type, license plate, and driver details shown before entering.

Check first

Mobile data
An Uber account and payment method
Correct pickup and destination
The designated pickup point at an airport or station

Uber Taxi may not appear depending on the city, time, and available vehicles. Use a taxi stand as the fallback option below.

Find locations and services

Uber Taxi Japan (official)

Download the Uber app

2Use a taxi stand when Uber is unavailableQueue at a marked Taxi stand at a station, airport, or hotel. It is a reliable option if the app is unavailable or you have a lot of luggage.

Best for

Travellers when Uber Taxi is not available, mobile data is not working, or a ride is needed now.

How it works

1Go to a signed Taxi stand and join the queue.
2Show the driver your hotel name or address written in Japanese on your phone.
3The driver usually opens and closes the rear door automatically, so do not force it.
4Before payment, confirm whether the taxi accepts a card, IC card, or cash.

Check first

Destination displayed in Japanese
Payment method
Number of people and suitcases
A request for a larger vehicle if needed

You can hail vacant taxis in some areas, but a taxi stand is clearer and safer around stations, airports, and busy areas.

Find locations and services

Find nearby taxi stands in Google Maps

Confirm map results against signs at the location.

Tokyo Taxi Center: English guide

3Use Uber or a fixed-fare taxi from the airportAt airports, check the designated Uber Taxi pickup point or use an official fixed-fare taxi or wagon. Confirm the eligible area, late-night surcharge, and tolls first.

Best for

Travellers going directly from the airport to a hotel, or carrying many bags, a stroller, or travelling in a group.

How it works

1When using Uber, check the airport instructions in the app and go to the designated pickup point.
2For a fixed-fare taxi, check at the arrival taxi stand or information desk whether your destination is in the eligible area.
3State the number of people and suitcases, and request a wagon or accessible vehicle before boarding if needed.
4Confirm whether tolls, pickup fees, and late-night surcharges are included in the fixed fare.

Check first

Destination address
Number of people and bags
Arrival terminal
Payment method

Fixed-fare areas and prices vary by airport and taxi company. Check the sign or ask staff before boarding.

Find locations and services

Uber airport pickup guide

JNTO guide to taxis and airport flat fares

Tips

Tipping is not expected in Japanese taxis. Fares can include meter charges, fixed fares, tolls, and late-night surcharges, so check before departing.
Take the receipt and photograph the vehicle number or company at drop-off. It can help if you leave something behind.