What to do in an emergency
Need help now? Tap the correct number below to call immediately.
Ambulance / Fire
119
For serious illness or injury, unconsciousness, heavy bleeding, fire, or rescue.
When the call connects, state your location first: address, station exit, building, or shop name.
When you need support in another language
The JNTO Japan Visitor Hotline offers 24-hour support for accidents, illness, disasters, and travel problems in English, Chinese, and Korean. It does not replace 110 or 119.
Find a hospital with English or multilingual support
If 119 is needed, call 119 before looking for a hospital. For non-urgent care, use nationwide NAVII to filter by open now, department, and available language.
MHLW Medical Information Net (NAVII)Ministry of Health, Labour and WelfareOpen official siteChecked: 2026-07-11Daftar fasilitas medis yang menerima pasien internasionalMinistry of Health, Labour and Welfare / Japan Tourism AgencyOpen official siteChecked: 2026-08-02
Official guidance for Tokyo, Osaka, and Kyoto
Layanan Informasi Medis Tokyo HimawariTokyo Metropolitan GovernmentOpen official siteChecked: 2026-08-02Osaka Medical Net untuk warga asingOsaka Prefectural GovernmentOpen official siteChecked: 2026-08-02Panduan medis Kyoto untuk warga asingKyoto Prefectural GovernmentOpen official siteChecked: 2026-08-02
View symptom card and prepare for a visitOfficial sources
JNTO Japan Visitor HotlineJapan National Tourism OrganizationOpen official siteChecked: 2026-07-11FDMA Guide for Ambulance ServicesFire and Disaster Management AgencyOpen official siteChecked: 2026-07-11JNTO EmergenciesJapan National Tourism OrganizationOpen official siteChecked: 2026-07-11Japan Meteorological AgencyJapan Meteorological AgencyOpen official siteChecked: 2026-06-28