City Office Procedures/Check soonOptional

Apply for a My Number Card

Application, pickup, and PIN checks for a My Number Card.

Who this is for: Registered residents who want a My Number Card
Deadline: Check the pickup notice deadline and booking date

Do this todayFind your notification or application ID

If the deadline is near or passedIf the deadline has passed or cannot be met today, contact the responsible office today. State the trigger date, why you are late, and what documents you have, then ask how to file.

Where to goOfficial application channel; pickup at registered municipality

My Numbercardcity office

Official information checked: 2026-07-18Review status: Reviewed

Step-by-step guide

Follow these steps

Progress: 0/3 completed

1Confirm your case and deadlineSubmit the application / Save the receipt number

What to do

1Find the application ID on your Individual Number notice or form; if name or address differs from the residence card, update municipal registration first
2Apply by smartphone, post, or supported photo booth, check the photo rules and residence period, and save the completion screen or form copy

Check before you start

Find your notification or application ID
Check official application methods and photo rules
When the pickup notice arrives, check booking, deadline, and documents

If the deadline is near or passed

If the deadline has passed or cannot be met today, contact the responsible office today. State the trigger date, why you are late, and what documents you have, then ask how to file.

2Prepare the office and documentsBook card pickup / Collect the card in person

What to do

1When the pickup notice arrives, confirm the location, booking rule, pickup deadline, identity documents, and any notification card to return
2In principle collect it in person with the notice and required documents; if a proxy is needed, confirm municipal proof-of-inability and other conditions before booking

Basic items to bring

Application form or ID
Compliant photo
Pickup notice
Municipality-accepted ID such as residence card
Notification card or old card if held
PIN choices

Fees

The first card is generally free. Reissue, electronic certificate, or expedited issuance fees depend on the reason and current rules.

Online options

Application may be available by smartphone, mail, or photo booth, but pickup is generally in person at the municipal counter. Confirm exceptions locally.

If you cannot go

Proxy rules differ. Before visiting, confirm who may act, whether a power of attorney is needed, and which original IDs the proxy must bring.

If documents are missing

If a document is missing, do not guess or substitute it. Tell the office its exact name and ask whether you can consult first, submit it later, and where to obtain it.

3Confirm completion and the next deadlineSet the PINs / Update after changes

What to do

1At the counter verify name, address, validity, and electronic certificates, set each PIN, and store the PINs securely away from the card
2After an address, name, or residence-period change, take both cards to the municipality and also confirm electronic-certificate renewal and PIN reset needs

Confirm at completion

The card is received and its name, address, and validity are correct
PINs are stored safely and the update counter is known

What you receive

Check the name, address, and residence period on both sides. Store the PIN record separately from the card.

Check before leaving

Before leaving, check your name, address, covered period, and procedure type, then ask about the next deadline and contact method.

Records to keep

Keep the reference number, filing date, office, copies of submitted documents, and next contact date. Save confirmation screens and emails for online filings.

Next action

As needed, check health-insurance registration, Myna Portal, and card updates after address or residence-period changes.

Confirm with the official office

This page cannot determine the latest form, appointment and hours, municipality-specific additions, individual review, or same-day handling. Confirm these immediately before filing.
ID, booking, proxy pickup, stay period, moving, and PINs

Important cautions

Official guidance gives about one month as a general issuance estimate, but processing varies. Follow your municipality's pickup notice for the actual collection date
Moving to another municipality after applying may require reapplication
Confirm each PIN rule and do not store PINs with the card